Privacy policy

Effective Date: September 13, 2026

Last Updated: September 13, 2026

Basecamp Utility ("we," "us," or "our") operates BasecampUtility.store (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our Site.

1. Information We Collect

When you visit or place an order through our Site, we collect certain information necessary to fulfill your request:

  • Order Information: Name, billing address, shipping address, payment details (processed securely via our payment gateway), email address, and phone number.

  • Device Information: IP address, browser type, time zone, and cookies placed on your device to help optimize and secure your browsing experience.

2. How We Use Your Information

We use your information strictly to:

  • Process and fulfill your orders, including sending order confirmations, tracking numbers, and delivery updates.

  • Communicate with you regarding customer support inquiries.

  • Screen orders for potential risk or fraud.

  • Improve and optimize our store layout and product offerings.

3. Sharing Your Information

We do not sell your personal data. We share necessary personal information only with trusted third parties who assist us in operating our business:

  • Shopify: Powers our online ecommerce storefront.

  • Fulfillment & Logistics Partners: To package and deliver your physical gear directly to your address.

  • Payment Processors: To process transactions securely under standard encryption protocols.

4. Data Retention

When you place an order through the Site, we retain your Order Information for our internal records and tax compliance unless and until you ask us to delete this information.

5. Contact Us

For more information about our privacy practices, or if you would like to exercise your data rights, please contact us by email at:

support@basecamputility.store